#bcm-public-chatbot{font:14px/1.5 system-ui,sans-serif;color:#17304b;--bcm-chat-bottom:88px;--bcm-chat-top:12px;--bcm-chat-height:min(620px,calc(100dvh - 100px));--bcm-chat-width:min(420px,calc(100vw - 24px));position:relative;z-index:80;isolation:isolate}
#bcm-public-chatbot[hidden]{display:none!important}#bcm-public-chatbot *,#bcm-public-chatbot *::before,#bcm-public-chatbot *::after{box-sizing:border-box}
#bcm-public-chatbot button,#bcm-public-chatbot input,#bcm-public-chatbot select{font:inherit}#bcm-public-chatbot button{cursor:pointer}#bcm-public-chatbot button:disabled{cursor:wait;opacity:.6}#bcm-public-chatbot button:focus-visible,#bcm-public-chatbot a:focus-visible,#bcm-public-chatbot input:focus-visible,#bcm-public-chatbot select:focus-visible{outline:3px solid #bd9850;outline-offset:2px}
.bcm-chat-launcher{position:fixed;left:16px;bottom:calc(var(--bcm-chat-bottom) + env(safe-area-inset-bottom,0px));display:flex;align-items:center;gap:9px;min-height:52px;padding:8px 15px 8px 8px;background:#142c44;color:#fff;border:2px solid #b18b44;border-radius:28px;box-shadow:0 6px 22px #10253e26;white-space:nowrap}
.bcm-chat-mark{display:grid;place-items:center;width:32px;height:32px;flex-shrink:0;border-radius:50%;background:#d6b270;color:#142c44;font-size:10px;font-weight:900}.bcm-chat-launch-label{font-size:12px;font-weight:700}
.bcm-chat-load-status{position:fixed;left:16px;bottom:calc(var(--bcm-chat-bottom) + 60px);max-width:min(320px,calc(100vw - 32px));margin:0;background:#fff;color:#17304b;box-shadow:0 3px 12px #10253e26;border-radius:8px;font-size:12px}.bcm-chat-load-status:not(:empty){padding:10px}
.bcm-chat-panel{position:fixed;left:12px;top:var(--bcm-chat-top);width:var(--bcm-chat-width);height:var(--bcm-chat-height);max-height:calc(100dvh - 16px);display:flex;flex-direction:column;min-height:0;max-width:calc(100vw - 24px);background:#fff;border:1px solid #c8cfd6;border-radius:16px;box-shadow:0 14px 55px #10253e30;overflow:hidden;color:#17304b}
.bcm-chat-header{display:flex;align-items:center;gap:10px;padding:12px 14px;background:#142c44;color:#fff;flex:none;border-bottom:2px solid #b18b44}.bcm-chat-header h2{font:700 16px/1.2 system-ui,sans-serif;margin:0;color:#fff}.bcm-chat-header p{font-size:11px;margin:3px 0 0;color:#e4cd9e}.bcm-chat-close{display:grid;place-items:center;margin-left:auto;flex:none;width:44px;height:44px;border:1px solid #637283;border-radius:50%;background:#243e58;color:#fff}.bcm-chat-close svg{width:18px;height:18px}
.bcm-chat-messages{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:14px;background:#f4f6f8;scrollbar-gutter:stable}.bcm-chat-message{display:flex;flex-direction:column;align-items:flex-start;margin-bottom:14px;min-width:0}.bcm-chat-message[data-sender=user]{align-items:flex-end}.bcm-chat-text{max-width:95%;white-space:pre-wrap;overflow-wrap:anywhere;background:#fff;border:1px solid #dbe1e7;border-radius:12px 12px 12px 2px;padding:10px 12px;margin:0;font-size:13px}.bcm-chat-message[data-sender=user] .bcm-chat-text{background:#17304b;color:#fff;border-radius:12px 12px 2px 12px}.bcm-chat-meta{font-size:10px;color:#637080;margin:4px 2px}.bcm-chat-actions{display:flex;flex-wrap:wrap;gap:7px;margin-top:6px}.bcm-chat-actions button{padding:7px 10px;min-height:36px;text-align:left;border:1px solid #bdc9d4;background:#fff;color:#17304b;border-radius:10px;font-size:12px;max-width:100%;overflow-wrap:anywhere}.bcm-chat-actions button:hover{background:#f2eadb;border-color:#a68446}.bcm-chat-loading{font-size:12px;color:#536375}
.bcm-chat-composer{flex:none;padding:10px 12px;background:#fff;border-top:1px solid #dbe1e7}.bcm-chat-composer form{display:flex;gap:8px;margin:0}.bcm-chat-composer input{min-width:0;width:0;flex:1;min-height:44px;border:1px solid #aebdca;border-radius:9px;background:#f7f8fa;color:#17304b;padding:10px;font-size:16px!important}.bcm-chat-send{display:grid;place-items:center;flex:none;min-width:44px;height:44px;border:0;border-radius:9px;background:#17304b;color:white}.bcm-chat-send svg{width:18px;height:18px}.bcm-chat-privacy{font-size:10px;color:#5d6d7e;margin:7px 0 0}.bcm-chat-privacy a{color:#17304b;text-decoration:underline}
.bcm-chat-lead{background:#fff;border:1px solid #d7c59f;border-radius:10px;padding:12px;margin-top:12px;width:100%}.bcm-chat-lead h3{font:700 14px/1.4 system-ui,sans-serif;margin:0 0 8px}.bcm-chat-lead label{display:block;font-size:12px;margin:8px 0 3px}.bcm-chat-lead input,.bcm-chat-lead select{display:block;width:100%;min-width:0;min-height:44px;padding:8px;border:1px solid #aebdca;border-radius:6px;background:#fff;color:#17304b;font-size:16px!important}.bcm-chat-lead button{width:100%;min-height:44px;margin-top:12px;padding:9px;border:0;background:#17304b;color:#fff;border-radius:6px;font-weight:700}.bcm-chat-lead a{color:#17304b;text-decoration:underline}.bcm-chat-error{color:#9b2630;font-size:12px}.bcm-chat-row{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:8px}
@media(max-width:767px){.bcm-chat-launcher{width:52px;height:52px;padding:8px;justify-content:center}.bcm-chat-launch-label{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.bcm-chat-panel{border-radius:12px}.bcm-chat-header{padding:8px 10px}}
@media(prefers-reduced-motion:reduce){#bcm-public-chatbot *{scroll-behavior:auto!important}}
@media print{#bcm-public-chatbot{display:none!important}}
.bcm-chat-sources{font-size:12px;max-width:100%;padding-left:18px;overflow-wrap:anywhere;margin:6px 0}.bcm-chat-sources a{color:#17304b;text-decoration:underline}.bcm-chat-sources small{display:block;color:#536375;font-size:10px}